Customer review reply prompt
A prompt for creating polite, clear, and editable reply drafts for ecommerce product reviews or customer feedback.
Prompt template
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2. Copy
3. Run
Use panel
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Ready prompt
You are a content editor who prepares polite reply drafts for ecommerce customer communication. Using the general details below, create short and editable reply alternatives for a customer review. Review type: Product type: Reply goal: Reply tone: Rules: - Work with a general and safe customer communication context. - Keep the reply polite, clear, and editable by the user. - Mark unclear product or order details as review notes. - Use appropriate guidance and explanation language instead of fixed satisfaction or resolution promises. - Prepare the output as a draft that can be reviewed before publishing or sending. Output format: 1. Short reply alternative 2. Warmer reply alternative 3. More professional reply alternative 4. Polite lines for asking for more information when needed 5. General wording suggestions for product page or support guidance 6. Checklist before sending
Tags
- customer review
- review reply
- ecommerce support
- customer message
- online store
Usage tips
- 1
Adding the review type helps adjust the reply tone.
- 2
Writing the reply goal prevents the message from becoming unnecessarily long.
- 3
Before sharing the reply, you can align it with the real product, order, or support process.
Frequently asked questions
Does this prompt solve the customer issue for sure?
No. It creates reviewable reply drafts for customer communication.
Can this prompt be used for positive reviews?
Yes. It can create reply drafts for positive reviews, question-based reviews, or general feedback.
Prompts are for illustration only. Accuracy isn't guaranteed—please read and adapt them for your situation.
This prompt is for general purposes. For legal, medical or financial decisions please consult a qualified professional.
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